Our Story

Overview
Starbase Telecoms (est. 1989) is the longest established telephone headset supplier in South Africa. We have seen the industry develop and have lead the way in adapting and diversifying as our electronic world has changed shape. Our commitment to high-grade customer service along with our well-managed repair centre, ensures that we are well placed to provide you with all your headset requirements, advice, training and after-sales service. Under the leadership of Peter Croft, Starbase Telecoms has maintained high ethical standards and moral business practices, which have seen us grow and prosper in a highly competitive market.

Strategy
Starbase believes in satisfying customer needs by providing the best solution at the right price. We are concerned with the business of tomorrow and understand that building relationships with our customers is the key to mutually beneficial long-term business practice. Our customers know that they can rely on the quality and integrity of our products and our professional staff.

Starbase’s key business strategies:

• Continually improve on value added products and services available
• Always be on the look out for improved technology and innovations in the industry
• Concentrate on customer loyalty
• Provide creative solutions to customer’s needs

Brand Values
Starbase branded products and the range of imported products we support, constantly exceed their reputation. The Starbase brand is characteristic of the values that the organisation is built around.

These values are:

• Demonstrate respect
• Practice integrity
• Value our customers
• Financial achievement
• Supportive environment

Products and Services
Our products include lightweight telephone headsets, lightning and surge protection, music / messaging – on-hold, ringing devices and various other PABX accessories.

Our wide range of lightweight headsets includes both monaural (sound in one ear) and binaural (sound in two ears) headband styles, along with various other around – the – ear types, which are available with a noise-cancelling microphone or patented voice tube technology.

The headsets are designed for use in many different environments e.g. call centres, telemarketing, order taking, emergency services, small office home office, computer, mobile – in fact they can be used virtually anywhere. We also have headsets that are specifically designed for the call centre market.

Starbase’s range of headsets can be installed on virtually any PABX and telephone instrument available today – quickly and easily